Accommodation Terms and Conditions

Upon booking, please be advised credit card details will be taken as a security and a one night deposit taken at time of booking to secure your reservation – the remainder of your account will be required upon check in at the hotel.

Crown Cancellation Policy

Should a decision be made to cancel individual bookings less than thirty (30) days prior to arrival or there are no shows, the below cancellation policy applies.

Please note that the above accommodation rates have incorporated a discounted rate for breakfast when bought as a package at Atrium. Crown Perth reserves the right to change the venue allocated for breakfast.

Accommodation rooms may be allocated as a combination of king and twin rooms based on availability at the time of booking. If you require a particular room type, please advise your Group Reservations Coordinator as soon as possible to avoid your requested room type not being available.

Whilst the Hotel endeavours to accommodate guests with their preference of smoking and non-smoking rooms, these requests are subject to availability.

Crown Pre-Authorisation Policy:

The individual is required to provide a pre-authorisation to guarantee the accommodation in full (if not prepaid in advance or guaranteed by the Master Account), plus an additional $100 per night for incidental costs (when providing a credit card) or $200 per night for incidental costs (when providing EFTPOS, debit card or cash). For guests guaranteeing their stay with cash, EFTPOS or debit card a valid form of photo identification is also required and purchases made throughout the stay must be paid for when ordered.

For more information on Crowns Check-In policy please see below links.

Crown Towers: https://www.crownhotels.com.au/crown-towers-perth/check-in

Crown Metropol: https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy

Crown Promenade: https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy

Aloft Cancellation Policy

30 Days prior to  arrival, any cancellations made within 30 days from arrival time, full stay charges will apply